Medical Questions Regarding Perifit Care and Care+
Why should I use Perifit?
Perifit Care and Perifit Care+ are wireless devices designed to strengthen the pelvic floor, enhancing the precision and regularity of pelvic floor exercises and motivating users.
Perifit solutions consist of a device and an application that together form an interactive platform to guide you through your pelvic floor strengthening exercises.
Perifit Care and Perifit Care+ enable the following actions:
- Encouraging regular practice of pelvic floor exercises.
- Strengthening pelvic floor muscles.
- Rehabilitating and training weakened pelvic floor muscles.
- Treating stress, urgency, and mixed urinary incontinence.
- Improving sensation or comfort during sexual intercourse for individuals with pelvic floor disorders.
- Enhancing pelvic floor function after childbirth by increasing strength, reducing issues such as urinary incontinence, and improving comfort during sexual intercourse.
- Alleviating symptoms associated with mild to moderate prolapse.
Can Perifit Care or Care+ help reduce urine leaks?
Yes!
Perifit devices designed to treat stress, mild-moderate urge, and mixed urinary incontinence by strengthening pelvic floor muscles through targeted exercise. Pelvic floor training effectively addresses these forms of incontinence, with studies showing improvement in approximately 75% of women with stress incontinence and about 2/3 of women with urge or other incontinence through regular exercises.
Since not all cases of incontinence are caused by a weak pelvic floor, getting a diagnosis with a health practitioner to determine the root cause of your incontinence symptoms will help you maximize the chances of using the most effective treatment for you.
Can I use Perifit Care or Perifit Care+ while pregnant?
No!
For ethical reasons, Perifit devices haven't been tested on pregnant women, and therefore the impact of using a connected Kegel trainer during pregnancy is not known.
As a result, we recommend that you do your Kegel exercises without a device throughout your pregnancy, and return to Perifit Care 6 to 8 weeks after childbirth, after getting clearance from your healthcare professional.
Can I use Perifit Care or Perifit Care+ if I've just given birth?
IT DEPENDS... After childbirth, it's the perfect time to start regularly practising pelvic floor exercises.
However, we strongly recommend waiting for approval from your healthcare professional before using Perifit post-partum.
This typically occurs during your six-week check-up, which is the average timeframe for perineal healing.
Should I undergo pelvic floor rehabilitation if I've had a C-section?
YES. Your pelvic floor has supported up to 5 kilograms during your pregnancy! It needs strengthening.
Regardless of the type of delivery, seek guidance from a healthcare professional for pelvic floor rehabilitation after pregnancy and childbirth.
Can I use Perifit Care or Perifit Care+ with a prolapse (organ descent)?
YES! Pelvic floor exercises can alleviate symptoms in mild to moderate cases (1st to 3rd degree prolapse) and help prevent the progression of organ descent.
Can I use Perifit Care or Perifit Care if I don't have any pelvic floor issues?
Absolutely! We have designed the "Prevention" and "Intimate Wellness" programs specifically for this purpose.
Does using Perifit solutions have benefits on sexual life?
Short answer: YES!
One of the main functions of the pelvic floor is to aid sexual response. When the pelvic floor is strong and agile, it can perform well-synchronized contractions to stimulate the clitoris during penetration.
Can Perifit solutions help relax the pelvic floor muscles?
YES. Your ability to contract your pelvic floor is as important as your ability to relax it. Perifit helps you relax the pelvic floor through relaxation phases in each game and training session.
However, if your pelvic floor needs primarily focus on relaxation (such as individuals experiencing pelvic floor hyperactivity or muscle spasms), Perifit may not be the best product for you. We advise consulting with a specialist for guidance on relaxation-focused techniques.
Can Perifit solutions help with vaginismus, dyspareunia, or vulvodynia?
NO. To date, although we are very aware of pelvic floor disorders such as vaginismus, dyspareunia, or vulvodynia, our product is not the best solution for treating them.If the size of Perifit does not cause discomfort, and if one focuses on relaxation during Kegels, it will not cause harm.
However, Kegel exercises are often very focused on contraction, and there may not be enough attention paid to complete relaxation after the contraction. In these cases, it may lead to additional tightening of the pelvic area.
Is Perifit beneficial after a hysterectomy?
YES, BUT... After a hysterectomy, it's essential to ensure that the internal organs are supported, that your bladder and bowels function properly, and that the risk of prolapse is minimized.
However, you should first obtain clearance from your surgeon. For most women, this occurs approximately 4 to 6 weeks after the hysterectomy. But it can vary from woman to woman depending on the surgical procedure and overall recovery from the hysterectomy.
Can Perifit solutions help combat vaginal atrophy?
PROBABLY. Studies have shown that training the pelvic floor muscles can improve some symptoms and signs of vaginal atrophy in women undergoing local estrogen therapy.
This is because Kegel exercises increase blood flow to the vagina, which helps maintain tissue health and promotes lubrication.
Can Perifit devices help treat urinary retention or dysuria?
IN SOME CASES. Urinary retention occurs when the body cannot completely empty the bladder.
Pelvic floor training can help stabilize certain types of urinary retention, such as those caused by a cystocele (bladder prolapse). Discuss this with your healthcare professional to determine if this applies to you.
Can Perifit devices prevent vaginal flatulence or queefing?
YES. When you perform certain movements (for example, during a yoga pose) or during penetration, air can enter the vagina. Subsequently, the rapid expulsion of this air produces a sound similar to flatulence.
Whether ignored or laughed off, the frequent occurrence of vaginal flatulence can be a warning sign that the tone of your pelvic floor is weak. Training with Perifit Care or Care+ is the best way to tone the vaginal walls and thus reduce the frequency of these vaginal flatulences.
Can Perifit solutions alleviate symptoms of endometriosis?
NO. Unfortunately, Perifit probes do not have an effect on endometriosis or the associated pain of this condition.
Can I use Perifit Care or Care+ if I have my period?
It's up to you to decide whether you want to use Perifit during your period. There's no reason not to, and many people do.
Additionally, it's worth noting that throughout your cycle, your results may vary. However, there's no need to worry, as it's simply a natural fluctuation in your strength as part of your menstrual cycle.
Is it possible to use Perifit Care or Care+ with an intrauterine device (IUD)?
YES. You can use Perifit Care or Perifit Care+ with an intrauterine device or IUD. The tip of your Perifit probe is the part that connects to your phone or tablet and remains outside of your body at all times. The pelvic rehabilitation device is completely covered in medical-grade silicone, with no exposed parts, so there is no risk in using it with an IUD.
Can I use a Perifit device if I have a pacemaker?
YES. Perifit communicates with your device using low-energy Bluetooth waves (Bluetooth Low Energy or BLE). These waves are 1000 times weaker than those emitted by your 4G smartphone, to the extent that they are now used in some pacemakers.
However, as a precautionary measure, we recommend, as with your smartphone, keeping a distance of at least 15 cm between Perifit and your pacemaker.
Does Perifit have an effect on conception?
Not at all! Perifit Care and Perifit Care+ are biofeedback devices, and it is you who voluntarily contract the muscles of your pelvic floor. Additionally, the Bluetooth technology used is BLE (Bluetooth Low Energy), which is very common in medical products.
BLE technology has been deemed safe for humans and fetuses by scientists and is 4,000 times less powerful than, for example, your smartphone.
Are there any health effects associated with using Bluetooth technology in this device?
Perifit utilizes non-ionizing Bluetooth Low Energy waves from its probe, which remains outside of the body at all times.
Bluetooth Low Energy (BLE) technology allows for the transmission of information from your probe to your smartphone using very minimal waves. This technology is commonly used in the healthcare sector for wireless sensors, including heart monitors, glucose meters (for measuring blood sugar levels), and oximeters (for measuring blood oxygen levels). It is also used in everyday connected devices such as Apple watches or fitness trackers.
Bluetooth Low Energy, used in Perifit, emits on average 3 times lower emissions than standard Bluetooth.
Using Perifit Care and Perifit Care+
What are Perifit devices made of?
Perifit Care and Perifit Care+ are made of medical-grade silicone. It is free of Bisphenol A, phthalates, and EA (Endocrine Disrupting Chemicals).
How to choose between Perifit Care and Care+?
Below are situations where we recommend choosing Perifit Care+ over Perifit Care:
You have experienced vaginal discomfort during insertion: The anatomical design of Perifit Care+ ensures painless rehabilitation. Additionally, its flexible nature adapts to all anatomies.
You engage in activities that pose a risk to the pelvic floor: Perifit Care+ exclusively offers fitness exercises with perineal contraction monitoring. These exercises help create reflexes for pelvic floor contraction that protect your pelvic floor during risky activities (sports, lifting heavy objects, sneezing, etc.). The results obtained are therefore more sustainable.
You want to achieve significant results quickly: Perifit Care+ allows you to increase the difficulty of exercises with standing workouts and also provides better monitoring of incorrect contractions with its additional sensors. As a result, you will achieve more significant and faster results through this more challenging and precise training.
What are the dimensions of the devices?
Perifit Care: The insertable part of the device measures 3.2 inches / 8.3 cm in length, and 1.2 inches / 3.1 cm in diameter.
Perifit Care+: The insertable part of the device measures 2.5 inches / 6.3 cm in length, and 1 inch / 2.7 cm in diameter.
How do I recharge my Perifit device?
You don't need to recharge it. The battery ensures over 5 years of use.
If the battery completely discharges before 5 years, we will send you a replacement equivalent to your Perifit model for free and recycle the old one.
If it completely discharges after 5 years, we will offer you a replacement equivalent to your Perifit model for only $50.
Only with presentation of a proof of purchase (order confirmation email or invoice).
On which devices can the Perifit app be installed?
The Perifit app is compatible with any iPhone or iPad running iOS 1 or later and any smartphone or tablet running Android 8 or later.
The Perifit app cannot be downloaded and used on desktop computers or laptops.
Can I download the Perifit app for free?
Yes. You can download the app for free from the App Store or Google Play to start using Perifit.
The app is completely free. We regularly add new games to the app through updates. These updates are also free; there is no charge to access the new games.
Access to certain options may depend on the type of probe you are using.
How accurate are Perifit devices?
Perifit Care and Perifit Care+ can detect pelvic floor contractions as low as 0.35 oz / 50 g.
Do Perifit devices vibrate?
No, our probes only measure the value of pelvic floor muscle strength and transmit it to the application.
Do Perifit probes contain electro-stimulation?
No. Perifit Care and Perifit Care+ are biofeedback devices and do not contain any electro-stimulation. It is you who voluntarily contract your pelvic floor muscles. Biofeedback enables you to visualize your contractions, ensuring they are performed effectively and facilitating more efficient training.
Please note that individuals with a traumatized pelvic floor (very weak) may need electro-stimulation before transitioning to voluntary pelvic floor training. Feel free to consult your healthcare professional for more information.
How should I insert Perifit and what position should I lie in?
Initially, we recommend training while lying down in a comfortable position with knees bent and legs slightly apart. To learn more about how to insert Perifit and the position in which you should train, please open the Perifit app.
Furthermore, due to its miniaturized design and flexibility, Perifit Care+ facilitates training in various positions, including sitting or standing.
For how long and how often should I use Perifit?
We recommend starting with 3 to 5 training sessions of 10 minutes each per week. It will depend on your needs and starting point. Studies show that training at least 4 times a week is a key to success.
How to clean a Perifit probe?
Cleaning is very simple. Clean your Perifit with soapy water and rinse thoroughly.
Are Perifit probes safe?
Yes, Perifit complies with health and safety standards.
- 100% waterproof design
- Medical-grade silicone to prevent allergies and irritations
- Free of BPA, phthalates, and EA
- Independent quality testing of each Perifit before shipment
- Medical CE certification (European Union)
- Traceability through barcode throughout production and shipment
Delivery & Returns
Is shipping discreet?
We make every effort to ensure discreet shipment. Our packaging is nondescript, with only our company name (X6 Innovations) listed as the sender. The contents will remain hidden unless the package is fully unpacked.
However, in cases where customs clearance is necessary, we are obligated to include an invoice with the shipment.
Do you ship to my country?
Most likely!
We offer delivery to numerous countries worldwide. However, the availability of delivery to your specific country depends on the product you select. If you have any questions or uncertainties, please feel free to reach out to us at support@perifit.co.
Currently, we do not provide delivery services to Russia, Ukraine and North Korea.
How long will it take to get my order?
Delivery times depend on countries and are confirmed during checkout process.
Canada Express delivery: 1 to 2 business days.
USA, Australia Express delivery : 1 to 4 business days.
Canada Standard delivery : 3 to 9 business days.
USA, Australia Standard delivery : 4 to 8 business days.
European countries : 2-5 business days.
Other countries : 15 - 30 business days.
How much does shipping cost?
Nothing. We offer free worldwide shipping with standard delivery.
Please note that customs fees may apply for deliveries to countries other than the United States, Canada, Australia, and countries within the European Union. If applied, duties will be requested by local customs upon delivery.
There are no customs duties to pay for deliveries to the United States, Canada, Australia, and mainland territories of the European Union.
If you are located outside of these countries, such as in Switzerland, the United Kingdom, or Norway, you may be required to pay customs duties upon delivery.
What is your return policy?
The return period varies depending on the product you've purchased, and returns are completely free of charge. To initiate a return, simply contact us at support@perifit.co and request a return label.
We encourage you to share the reason for your return request, as this helps us better understand our customers' needs and expectations, allowing us to continuously improve our products and services.
Please note that all returned products are responsibly destroyed and recycled; we do not store or refurbish returned items.
Return Periods
Perifit Care/Perifit Care+: You have a 100-day trial period from the date of receiving your device to request a return and receive a full refund.
Accessories: You have 30 days from the date of receiving your order to request a return and receive a full refund.
I want to change my order or my delivery address, is it possible?
There is a good chance that your order has been shipped already because we process them in real-time during business hours.
Payment, Security, Privacy & Insurance
What payment methods are available?
United States: We accept credit card, debit card, PayPal, Apple Pay, or your HSA/FSA card. You also have the option of splitting payments into 2 or 3 installments.
Rest of the world: You can pay with a credit card, debit card, or Paypal.
My card has been declined. What should I do?
As a company based in France, please note that many banks may require you to enable international transactions in order to successfully complete payments on our website.
I have been charged an international payment fee by my bank. What can I do?
We recommend contacting your bank for further assistance. Please be aware that certain banks may apply fees related to our bank information being located in France. Regrettably, Perifit does not have the authority to cancel or refund these fees.
My payment has been processed but I did not receive an order confirmation email. Was my order placed?
We send an order confirmation email to the address you provided as soon as your payment is confirmed during checkout.
If you haven't received this email promptly, please check your spam folder or ensure that you are checking the correct email account.
After verifying the above two points, double-check the payment status on your bank or PayPal account. Occasionally, some successful transactions may not be immediately reflected in your accounts, so it's important to confirm their status.
If the transaction is indeed successful, please contact us at support@perifit.co with the transaction ID, and we will assist you in tracking your order.
Are Perifit products covered by medical insurances?
Unfortunately, we are not yet covered by health insurance plans or mutual insurance companies.